Returns & Exchanges

At Axor Helmets, we are committed to your safety and satisfaction by offering a seamless 15-day return and exchange policy for all unused gear. If your helmet doesn't fit perfectly or meet your expectations, we will ensure a quick resolution to get you back on the road.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure the helmet is in its original condition with all tags, visor protectors, and packaging intact before securely boxing the item.

• 3.
  Ship the Product

  Download your prepaid shipping label from the portal and drop off the package at any authorized courier partner location.

• 4.
  Refund or Replacement

  Once our technicians verify the product's integrity, we will process your full refund or ship your replacement size within 3-5 business days.